FAQ - Frequently Asked Questions

Welcome to our FAQ! Here, you'll find answers to the most common questions about our apparel store for skydiving enthusiasts. For any additional questions, please feel free to contact us.

 

1. What types of clothing do you offer?

We offer a range of clothing and accessories for skydiving fans, including t-shirts, hoodies, caps, and more. Each item is designed with skydiving-inspired logos and graphics so you can proudly display your passion every day.

2. Are your products high quality?

Yes, we carefully select high-quality materials to ensure comfort and durability. Each garment is printed using techniques that keep designs looking great, even after many washes.

3. Are your products available in different sizes?

Absolutely! Our apparel comes in a wide range of sizes, from XS to XXL. You’ll find a size guide on each product page to help you select the perfect fit.

4. How should I care for my clothing to make it last?

We recommend washing garments inside out, in cold water, and air drying. Avoid using the dryer to preserve the quality of the prints.

5. Do you offer international shipping?

Yes, we ship to multiple countries. Shipping fees and delivery times vary depending on the destination. Check our shipping page for specific information about your region.

6. What payment methods do you accept?

We accept secure payments through major credit cards (Visa, Mastercard, American Express) as well as PayPal.

7. Can I exchange an item if the size doesn’t fit?

Absolutely! If the size isn’t right, you have 30 days to exchange your item, provided it’s in its original, unworn condition. Please review our exchange policy for details and contact our customer service team to initiate the exchange.

8. Do you offer special collections or limited editions?

Yes! We frequently release special collections and limited editions with unique designs for skydiving fans. Subscribe to our newsletter to stay updated on new arrivals and exclusive offers.

9. How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can track your order directly on our website or through the carrier’s site.

10. How can I contact customer service?

Our customer service team is available via email, phone, or through our online contact form. We’re here to assist you with any questions Monday to Friday, from 9 AM to 6 PM.